Reference

What You Agree To When You Use nabaje

These terms cover how your account works, what we expect from you, and what you can expect from us — including how deposits through bKash, Nagad, and Rocket are handled.

Account eligibility appliesbKash, Nagad, Rocket depositsRegion and local law dependentOne account per personSubject to periodic updates

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TERMS CONTACT

Reach Us About These Terms

If you have a question about a specific clause, need clarification on your account status, or want to report a terms-related issue, our support team handles it through the channels below. Response times vary by channel and volume, but every query is logged and followed up.

Live Chat Start a chat session from your account dashboard. Available for account and terms queries during our published support hours — the fastest path for most questions.

Email Support Write to our support address for detailed terms queries or account disputes. Include your account ID and the clause you are asking about so we can respond precisely.

Help Centre Our help section covers common terms questions — account eligibility, wallet linking, withdrawal conditions, and what happens if terms are updated.

YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Your account security and the accuracy of these terms matter to us. Here is how we approach the areas that affect you most directly — data, security, access, and how to request changes.

Data We Hold

We keep the account details you provide at registration, your transaction history, and your support interactions. We do not sell your data to third parties. You can request a summary of what we hold by contacting support.

Account Security

Your account is protected with password authentication and OTP verification on login. If you notice activity you did not authorise, contact support immediately and we will freeze your account while we investigate.

Terms Updates

We post every terms revision here with a new effective date. We do not send individual notifications for minor updates, so checking this page periodically keeps you current on what applies to your account.

Requesting Changes

If you believe a term has been applied incorrectly to your account — a blocked withdrawal, a flagged deposit via Rocket or Nagad, a suspended session — raise it with support and we will review against the version of the…

How These Terms Apply to Your Account

nabaje Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on nabaje, you confirm that you meet the eligibility requirements and that using this platform is permitted under the laws of your jurisdiction. We do not determine your legal standing — that responsibility sits with you. These terms apply to every

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action taken through your account: placing a wager, depositing via bKash, requesting a withdrawal to your Nagad or Rocket wallet, or contacting our support team. We reserve the right to update these terms at any time. When we do, we post the revised version here with
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a new effective date. Continued use of your account after that date means you accept the updated terms. If anything in these terms conflicts with your local law, your local law takes precedence and the relevant clause does not apply to you. Funds in your account
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wallet are held for gaming activity only and cannot be transferred to another account. Deposits are processed through your linked mobile wallet — bKash, Nagad, or Rocket — and credited once the transaction clears on our end.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, contact support directly.

You must be of legal age in your jurisdiction and using nabaje must be permitted under your local law. We do not verify local law on your behalf — eligibility is your responsibility to confirm before registering.

No. One account per person is the rule. If we find duplicate accounts linked to the same identity or device, we may close the newer one and review any transactions made through it.

If we close your account for a terms breach, your balance is subject to review. If you close it yourself, pending withdrawals to your bKash, Nagad, or Rocket wallet are processed through our standard withdrawal flow.

The version published on this page on the date you last logged in is the version that applies. We mark each revision with an effective date at the top of this page so you can track what changed and when.

Where a clause conflicts with applicable local law, that clause does not apply to you and the rest of the terms remain in effect. Access and eligibility always depend on your local law and your eligible region.

Contact support with your account ID, the action in question, and which clause you think was applied incorrectly. We will review against the terms that were in effect at the time and respond in writing.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use nabaje

Reach Us About These Terms

How We Handle Your Account and Data

Data We Hold

Account Security

Terms Updates

Requesting Changes

Common Questions About These Terms

01 Who can open an account on nabaje?

02 Can I have more than one account?

03 What happens to my wallet balance if my account is closed?

04 How do I know which version of the terms applies to me?

05 What if part of these terms conflicts with Bangladesh law?

06 How do I dispute how a term was applied to my account?

Terms & Conditions

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